Subscription details and cancellation policy for the savings subscription

Subscription Details:

With our savings subscription on MyInsect-Shop.de we offer you a convenient and flexible way to receive your favorite products regularly and automatically. You have full control over your subscription and can cancel at any time. Please note that if an order is already in progress, it will be dispatched and fulfilled as the final delivery before your cancellation takes effect.

Cancellation process:

Canceling your savings subscription is simple and straightforward. Please send us an email with all relevant information that will help us identify you and your subscription to info@myinsect-shop.de . This information includes your full name, address and, if applicable, your customer number.

Processing time:

Please note that due to the high volume of emails we receive, it may take between 2-4 business days to process your cancellation request. We apologize for any inconvenience this may cause and thank you for your understanding. We aim to process your request as quickly as possible and hope that you were satisfied with our service.